What is it really like to be a Residency associate? One of our senior associates, Rod Adams, was more than happy to share his experience of working with Residency. For new-to-market contractors, he also gives some golden advice that he has learnt over the years. Rod comes with 10 years’ experience as an enterprise infrastructure project manager for brands like IBM.
When did you first get associated with Residency? In terms of your career, what were you looking for?
My first association with Residency began in January 2016. At that time, I was a senior programme manager in the transition and transformation practice on IBM’s outsourcing service. With previous experience delivering the enterprise architecture function and infrastructure provisioning, I had a broad range of technical and management skills across Infrastructure. When I joined the BENCH community, I was looking for a different type of opportunity that would give me a key hands on delivery experience in an exciting project. I was initially inducted to BENCH for the role of a project manager related to infrastructure practice.
What company and role were you approached for? How was the experience dealing with Residency?
I was approached to fulfil an infrastructure PM role with one of Residency’s key client’s: Motability Operations Ltd. I was working abroad at that time. Once the client expressed their interest, the interviews were arranged swiftly, taking my availability into consideration. The process was expedited because the objectives of the project and my role were clear and in demand. I have to commend Residency for being transparent and accurate about my job specifications and matching my needs with that of the client.
How long did your engagement with Motability last? How was the experience working on Motability’s Project Apollo?
Initially, the engagement was only forecasted to be a 12-month engagement commencing April 2016. Eventually, the engagement with Motability lasted for almost 3 years. I thoroughly enjoyed the experience working on Motability’s Apollo Programme. It was challenging but the collective desire to complete the project objectives in the required time-frame, led to its success. This experience happened to be one of the best examples of collaboration in an enterprise environment. After Apollo, Motability offered me an exciting opportunity to get involved in some ground-breaking delivery work and re-engaged my services on a new work stream.
You are an experienced professional in the industry. If you were to give one piece of advice to a new-to-market contractors, what would that be?
I cannot stress enough how important it is for contractors to understand the client requirements and pain points clearly. After that, one needs to figure out how their niche skills as a contractor can be used to add real value while complementing the in-house teams.
What would you say about your experience of working on the Bench?
My experience with Residency exceeded my expectations. Whenever there was a need, my dedicated account manager was always available to answer my queries. Having contracted for many years through traditional methods this experience has opened up many more opportunities and I would opt for being on SATIGO’s Residency Bench because of their open- engagement model and access to high-end and diverse clients.
Residency enables organisations to engage individuals and teams as a service, for niche skilled projects through our BENCH. Passionate about customer success, we provide a flexible roll-on/roll-off delivery model via Statement of Work, supported with resource forecasting/demand planning for successful delivery. Residency is powered by Satigo, a passionate team of consultants that provide workforce solutions to technology first clients.