February 2, 2021




Established in 2015, Hamilton Underwriting UK is a leader in specialty insurance, underwriting business in the heavily regulated Lloyd’s and company insurance markets. In 2019, Hamilton acquired Pembroke Managing Agency, a transformative step in building scale and presence in specialty insurance as part of Hamilton’s growth roadmap.

Seeking to unify aspects of three Lloyd’s syndicates, Hamilton embarked on a complicated integration program. Lacking the capacity to deliver this process in-house and with sub-par experiences from previous suppliers, the firm required a partner with a strong footprint in Lloyd’s market who could effectively help deliver technology integration frameworks across the business at pace.

To achieve this objective, Hamilton enlisted the expertise of Residency to assist with the integration, while reducing potential bottlenecks.

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